Koho
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Koho Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Koho has 2.4 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
21% of users would likely recommend Koho to a friend or colleague.
- Rating Distribution
Pros: Great options, No pros, Able to lock your card through the app.
Cons: Can not reach a single person over the phone, Bad call number, Bad chat bot.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Koho has 2.4 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
21% of users would likely recommend Koho to a friend or colleague.
- Rating Distribution
Pros: Great options, No pros, Able to lock your card through the app.
Cons: Can not reach a single person over the phone, Bad call number, Bad chat bot.Recent recommendations regarding this business are as follows: "Il estbdifficile de parler.avrc une personne .", "Do not trust KOHO.", "Line of credit", "Don't trust this card it's not safe people easily take money out.", "If you like a human for customer service help don't use koho".
Most users ask Koho for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Discounts and Special Offers. Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Koho Reviews
"Lost card"
I lost my card and I have a charge 265.69, I didnt make this purchase please help me with this I don't know what to do
"Update"
Since I reported the unauthorized transactions that withdrew money from my KOHO account, KOHO says they investigated 2 days later told me it was my own fault...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Lost card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barrie, Ontario
Line of credit
User's recommendation: Line of credit
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Update info
Preferred solution: Full refund
User's recommendation: Mzia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conklin, Alberta
KOHO bank account-unauthorized transactions
Today, I KOHO finally contacted me...by email. So I still haven't spoken with anyone from KOHO, which would have been more professional on thier part.
They wanted me to fill out a 'KOHO dispute form', attach all relevant info, including the RCMP file #.
I did. The...
Today am not so sure, someone has been taking money out of my account with a fake business name since January 19th, 2024 taking $659.95 in 5 different transactions on different days. I have already ordered a new bankcard and now I would like to go over this with someone from KOHO who can give me more direction and if I can get my money returned.
Please call 780-215-****. Or email me at joannerichards01@***.com if you need more information.
Thank you
- Great banking idea
- Money not safe
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need a kohobcard
- Pros
Preferred solution: Koho card
User's recommendation: Michael Pauloosie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unauthorized charges on my account
- Money back on money spent
- Harder to get issues resolved
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Locked my account
User's recommendation: What a phone call587777****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad customer service
Preferred solution: Can’t access my account even though my information are correct it keeps me in a loop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saskatoon, Saskatchewan
Unhappy
This is the third time now where a merchant has taken a certain amount of money out of my account and on the transaction it says ; Your payment has gone through, but the merchant hasn't collected the money yet so we've set the money aside in your account so it can't be used.
Merchants usually collect within a couple of days, but it can take longer. If you're expecting a refund for this transaction, this temporary charge should soon expire and the money will.
Im just confused as to where you are setting my money aside and I never get the refund. A few months back I tried to explain and I was basically running around in circles
With you guys blaming the merchants but it says koho set it aside so its very confusing.
Its resulted in me losing 150 dollars so far and Im starting to get really frustrated!! And I feel like Im just talking to a stupid bot
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cant access my account!
- It seems good
- It doesnt work
Preferred solution: I WANT TO CLOSE THE ACCOUNT!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gatineau, Quebec
Fraud
- Until i get my full refund
- Reversed transaction
Preferred solution: Full refund
User's recommendation: Every account has a name attached to it email and etransfer. Just be curious and becareful buying online
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Calgary, Alberta
Money was taken from my account..500..
User's recommendation: Don't trust this card it's not safe people easily take money out.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Good services
Preferred solution: Full refund
Update
User's recommendation: I need an assistant
Your customer service is ***
Preferred solution: My phone card was stolen I would like to cancel it I just got my new one in the mail
User's recommendation: Have a customer. Service people can talk to you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Issues verifying
Preferred solution: Apology
User's recommendation: Don't bother even opening a account cause koho doesn't do anything at all to fix any problems u have
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I have sent emails and left messages with KOHO, but they don't reply. Am worried now because I haven't paid my monthly bills yet...and my bank acct is at zero. I will be getting late charges for sure.